Terms of Service

1. About ReadyBinService

ReadyBinService is a residential trash-bin rollout and return service. We move your eligible municipal trash and recycling carts from your agreed storage location to the curb before municipal collection, and return the carts to their storage location after municipal collection.

ReadyBinService does not collect, haul, transport, or dispose of your trash. Municipal waste collection is performed by the applicable city or municipal collection service, not by ReadyBinService.

2. Eligibility and Account Information

• You must be at least 18 years old, or otherwise legally able to enter into this agreement.
• You agree to provide accurate contact, address, service-schedule, access, and cart information.
• You are responsible for keeping your account information current.
• You are responsible for protecting your login credentials.

3. Service Area

Our current initial service area is:

• Denton, Texas
• Argyle, Texas
• Lantana, Texas

Service availability is subject to address confirmation. ReadyBinService may expand or modify its service areas over time.

4. Service Schedule

ReadyBinService does not control the municipality's collection schedule.

• Service normally occurs once per week on your scheduled municipal collection day.
• Rollout occurs before expected municipal collection.
• Return occurs after municipal collection.
• Times are estimates and may vary because of municipal schedules, traffic, weather, holidays, access conditions, or other operational circumstances.

5. Customer Access Responsibilities

You agree to:

• provide safe and reasonably unobstructed access to your carts;
• provide accurate gate or access instructions where applicable;
• keep the service path reasonably clear;
• ensure the carts can legally and safely be moved to and from the curb;
• update ReadyBinService if access conditions change.

ReadyBinService may delay or skip a visit when access is unsafe or not possible.

6. Animals and Pet Safety

Customers must keep dogs and other animals securely restrained and unable to access the operator or the service path during ReadyBinService visits.

If an animal is loose, or if ReadyBinService determines that access is unsafe, service may be delayed or skipped.

To the extent permitted by applicable law, the customer is responsible for injuries or property damage caused by animals under the customer's ownership or control.

7. Carts and Customer Property

• You are responsible for identifying the correct carts.
• Please notify ReadyBinService of unusual or damaged carts.
• ReadyBinService will use reasonable care while moving carts.
• ReadyBinService is not responsible for normal wear or pre-existing damage.

8. Bin Location Photo

• You may optionally upload a photo showing where your carts are normally stored.
• You confirm that you have the right to upload the image.
• The photo is used primarily to help ReadyBinService locate and service your carts.

9. Plan and Pricing

Current plan: ReadyBin Standard — $44.99 per month. This includes:

• one recurring service day per week;
• up to 2 standard municipal carts total;
• additional standard carts at +$5 per month each.

If pricing changes in the future, the pricing shown to you during signup or checkout controls.

10. Account Creation and Payment Status

An account or profile registration may be created even if payment has not yet been successfully completed.

• Creating an account alone does not necessarily mean paid service has been activated.
• ReadyBinService may require successful payment or activation confirmation before recurring service begins.

Payment status will be visible and manageable in the customer portal once payment functionality is enabled.

11. Pause and Cancellation

You may request to pause or cancel recurring service using the available account controls.

A scheduled service that has already been performed remains payable. Any additional billing or refund terms presented during checkout or payment setup also apply.

12. Communications

ReadyBinService may send operational and service communications relating to:

• rollout completion;
• return completion;
• scheduling;
• account or service issues.

Marketing communications, if introduced, will use any consent required by applicable law and will remain separable from essential service communications.

13. Service Interruptions

ReadyBinService may delay or skip service due to:

• unsafe conditions;
• severe weather;
• inaccessible carts;
• loose animals;
• municipal schedule changes;
• emergencies;
• circumstances reasonably outside ReadyBinService's control.

14. Limitation of Liability

To the fullest extent permitted by applicable law, ReadyBinService is not responsible for indirect, incidental, special, or consequential losses arising from the service.

Nothing in these Terms excludes liability that cannot legally be excluded.

15. Changes to These Terms

ReadyBinService may update these Terms. Material changes will be communicated when reasonably required.

16. Governing Law

These Terms are governed by the laws of the State of Texas, subject to applicable consumer protection laws.

17. Contact

ReadyBinService

Denton, Texas

support@readybinservice.com